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Privacy Policy

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This Privacy Policy explains how Elv8 Peptides (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit www.elv8peptides.co.uk (the “Site”).

 

Contact Email: info@elv8peptides.co.uk

 

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable data-protection laws.

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1. Information We Collect

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We collect and process the following categories of data:

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(a) Information You Provide Directly

 

 

  • Name, billing and shipping details

  • Email address and phone number

  • Payment details (processed securely by third-party providers)

  • Account login details (if you create an account)

  • Enquiry or support correspondence

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(b) Information Collected Automatically

 

When you visit our Site, we automatically collect:

 

  • IP address and device information

  • Browser type, operating system, and referring URLs

  • Pages visited, time spent, and actions taken (via cookies and analytics)

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(c) Cookies and Tracking Technologies

 

We use cookies to:

 

  • Enable website functionality (shopping cart, login sessions)

  • Measure site performance and user experience (Google Analytics or similar)

  • Support marketing and remarketing campaigns

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You can control or delete cookies through your browser settings. See Section 9 for more detail.

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2. How We Use Your Information

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We process your personal data only where lawful and necessary to:

 

  1. Fulfil Orders – process payments, ship goods, and provide invoices

  2. Provide Customer Support – respond to enquiries and service requests

  3. Improve Our Website – analyse usage to enhance performance and security

  4. Marketing Communications – send product updates or promotions only if you have opted in (you may unsubscribe at any time)

  5. Legal and Compliance Purposes – maintain records required by law or regulators

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We do not sell or rent personal data to third parties.

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3. Legal Bases for Processing

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We rely on the following legal bases:

 

  • Contract Performance – to process and deliver your order

  • Legitimate Interests – to prevent fraud, improve services, and secure our Site

  • Legal Obligation – to retain records for tax and accounting purposes

  • Consent – for email marketing and optional cookies

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4. How We Share Data

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We share personal data only when required to operate the business, with:

 

  • Payment Processors (e.g. PayPal, Stripe) – secure transaction handling

  • Shipping Carriers (e.g. Royal Mail, DPD, FedEx) – order delivery

  • IT & Hosting Providers (e.g. WordPress, WooCommerce, hosting services) – website operation

  • Analytics and Advertising Partners (e.g. Google Analytics, Meta Ads) – anonymised usage data

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All partners are contractually required to handle your data securely and in accordance with UK GDPR.

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5. Data Retention

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We retain personal data only as long as necessary to:

 

  • Fulfil orders and comply with legal or tax obligations (typically up to 6 years)

  • Maintain user accounts until deletion is requested

  • Retain marketing data until consent is withdrawn

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Data is securely deleted or anonymised when no longer required.

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6. Your Data Protection Rights

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Under UK GDPR, you have the right to:

 

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time (marketing or cookies)

  • Data portability

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To exercise these rights, contact info@elv8peptides.co.uk.

We may need to verify your identity before responding.

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7. Data Security

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We use appropriate technical and organisational measures to protect your data, including:

 

  • SSL encryption

  • Secure account and password controls

  • Restricted staff access on a need-to-know basis

  • Regular system monitoring and updates

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While we take security seriously, no online system can guarantee absolute security.

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8. International Data Transfers

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Your data may be processed outside the UK by trusted service providers.

Where applicable, we ensure appropriate safeguards such as Standard Contractual Clauses or equivalent protections are in place.

 

9. Cookies Policy Summary

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Cookies are small text files stored on your device.

 

We use:

 

  • Essential Cookies – required for site operation

  • Performance Cookies – analytics and optimisation

  • Marketing Cookies – used only with your consent

 

 

You can manage cookie preferences via the cookie consent banner or your browser settings.

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10. Third-Party Links

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Our Site may contain links to third-party websites.

We are not responsible for their privacy practices—please review their policies separately.

 

11. Children’s Privacy

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Our Site is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors.

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12. Changes to This Policy

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We may update this Privacy Policy from time to time.

The latest version will always be available on this page with an updated revision date.

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